In addition to syllabus of Diploma in International Airlines & Travel Management, a module on Tourism has been added in this course. Tourism is an integrated part of the travel industry and one of the most upcoming sectors.

Course Content

  • International Airline & Travel Management International Airline & Travel management module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management. Computerized Reservation System (CRS) Galileo module covers how to check time-table and availability of flights, creating a PNR, special requests, seat requests, display of fares, hotel reservations & car rental bookings. CRM (Customer Relationship Management) module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.
  • Tourism Management module covers Tourism Organizations, different types of tourism, Tourism infrastructure & management, Economic & social Importance of tourism, Eco tourism, history, culture & heritage of India, India as a destination, Tourism circuits in India, Travel formalities within India, International tourist attractions, Latest trends & career opportunities in the tourism industry.

Eligibility

Minimum 10 + 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.

Job Opportunities

Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, Airport operations executives, ground handling executives, check-in and ticketing agents at the Airport. Tour operators, tourist offices and other trourism related agencies.

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